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Author Archives: xonnextionshesa
CALL CENTER PROFESSIONAL SOLUTION FOR GROWING YOUR PRACTICE
Taking patients' calls, scheduling appointments, and listening to their queries is crucial to any medical practice. Not only that, poorly managing these calls could result in an absolute collapse of the entire system you have set up. Problems...
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CALL CENTER DIGITIZATION AND AUTOMATION DRIVEN BY COVID-19
Since the COVID-19 outbreak, customers have been forced to abandon traditional stores and businesses, stay home, and carry out online purchases. This shift caused a large volume of unprecedented calls to swarm call centers since customers had to do...
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BENEFITS OF USING A MEDICAL APPOINTMENT SCHEDULING SERVICE
There are several benefits associated with medical appointment scheduling services, and we will go over them in this post. However, running a medical facility or business is not easy; it’s more technical than it may sound. From scheduling calls...
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ADVANTAGES OF A CALL CENTER LOOKING AFTER YOUR CUSTOMER SERVICES
Call centers have become the need of the hour. They are of significance when it comes to corresponding with the customer and making sales, among many other essential roles. This post will help you comprehend about call centers and what this job...
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ADAPTING CUSTOMER EXPERIENCE IN THE TIME OF CORONAVIRUS?
In just two years, COVID-19 has completely changed the way people now live their lives. This pandemic has brought a devastating change to everyone's life; no one has been spared by it. The mindset of people, be it customers or businesses, has...
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24/7 AFTER-HOURS CUSTOMER SERVICE SUPPORT
Xonnextions is essential for businesses, regardless of the size of their organization, to consider customer service. Paying attention to a customer’s concern and immediately acting upon it can create a satisfactory experience and increase their...
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